Survey Form

Beacon Forestry

Beacon Forestry

Internet Timber Marketing Service Assessment

Section 1: Background

Name: Optional all replies treated as confidential.

Type of User:

Other: If other please specify

Section 2 Service Evaluation

What do you like about the service? (Tick whichever boxes apply)

	Simplicity
	Knowing timber is offered to whole market
	Backup service
	Availability of auction prices
	Free professional advice
	Independence
	Value for money
Other please state

What do you dislike about the service?

	Everyone knowing auction prices
	Cost
	Technical unreliability
	Poor backup service
Other please state

Section 3 Timber Marketing Priorities

What importance do you attach to the following.....
Open market price information on individual sales
That the selling / marketing is independent.
Knowledge of other local timber sales which may allow better co-ordination of log supplies/purchases and prices.
Knowing that timber is being sold/purchased on the open market.
The availability of auctions for selling timber rather than tenders if prices begin to rise.
The actual cost/commission of selling timber

Section 3 Future use of the Beacon System

Would any changes encourage you to make grater use of the Beacon Service?

Yes

If Yes what are they?

	An improvement in timber prices
	A reduction in marketing or commission costs
	A change in policy on using an external marketing agent
	An improved level of customer care & supporting services
	A totally web bases system rather than the current Beacon system
	Supporting an independent private sector service if FC withdraw current support
	Greater technical reliability
Other please state

Please expand here on any of the boxes you have ticked above:

Do you have any other comments you feel would be helpful?

Thank you for taking the time to complete this online form
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